Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies

This document explains how to clear the cache and cookies in Internet Explorer 9, 10 and 11.

Follow these instructions exactly:

  1. Select Tools (via the Gear Icon) > Safety > Delete browsing history.... NOTE: You can also access this menu by holding Ctrl + Shift + Delete.
  2. Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.
  3. You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies.
Did this answer your question?